We were really chuffed that WAY was asked to take part in a news story on BBC breakfast on Saturday. Journalist Sarah Pennells has been investigating the way financial institutions deal with bereaved people, following the awful experience of Ingrid Facius.
Caroline was interviewed at the BBC studio in Plymouth and at an ungodly hour of the morning (6.20am!) Linsay Black went into the BBC studio in London to be interviewed on the subject.
We were trying to stress that Ingrid’s case was not a one-off individual scenario, but that a large number of our members have had trouble dealing with financial institutions, utility companies, TV companies etc after their partner died.
MP John McFall is calling for a new code of practice to ensure companies act in a more consistent and fair manner.
If you have had a difficult experience dealing with financial affairs after a bereavement, the WAY Foundation would love to hear from you, to help further this campaign. Get in touch with us at media@wayfoundation.org.uk
Tags: banks, bbc breakfast, bbc one, bereaved, financial institutions, sarah pennells, WAY Foundation
